iWel CGM

Last Updated: September 10, 2026

Welcome to iWel Health Inc (“iWel,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, wellness management platform, artificial intelligence tools, coaching services, content, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

1. Eligibility

You must be at least 18 years of age to use the Services unless participation is authorized through a parent, legal guardian, employer-sponsored wellness program, or another legally authorized arrangement.

By using the Services, you represent and warrant that:

• You have the legal authority to enter into these Terms.
• Information you provide is accurate and complete.
• Your use of the Services complies with all applicable laws and regulations.

2. Description of Services

iWel Health Inc provides wellness management tools, educational resources, wellness coaching, health engagement programs, artificial intelligence-assisted wellness insights, and related services designed to support healthy lifestyle behaviors and wellness goals.

The Services may include:

• Wellness assessments
• Health risk evaluations
• Goal tracking
• Wellness coaching
• Educational content
• Behavioral health support tools
• Wellness analytics
• AI-generated recommendations
• Integration with wearable devices and third-party wellness applications

3. No Medical Advice

The Services are provided for wellness, educational, and informational purposes only.

iWel Health Inc does not provide medical care, medical diagnosis, treatment, nursing services, emergency services, or healthcare provider services.

Information generated through the Services, including AI-generated content, should not be considered:

• Medical advice
• Medical diagnosis
• Medical treatment
• A substitute for professional healthcare

Always seek advice from a qualified healthcare professional regarding medical conditions or healthcare decisions.

If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention.

4. Artificial Intelligence Services

Certain features of the Services may utilize artificial intelligence (“AI”) technologies.

You acknowledge and agree that:

• AI-generated content may contain inaccuracies or incomplete information.
• AI-generated recommendations are intended solely for wellness support.
• AI outputs should be independently evaluated before making health-related decisions.
• iWel Health Inc does not guarantee the accuracy, completeness, or suitability of AI-generated content.
• Users assume responsibility for decisions made based on AI-generated information.

5. User Accounts

You may be required to create an account to access certain Services.

You agree to:

• Maintain accurate account information.
• Protect your login credentials.
• Notify us immediately of unauthorized account access.
• Accept responsibility for activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. User Responsibilities

You agree not to:

• Misuse the Services.
• Upload false or misleading information.
• Attempt unauthorized access to systems or data.
• Interfere with platform operations.
• Introduce malicious software or code.
• Use the Services for unlawful purposes.
• Reverse engineer or exploit the Services.

You remain solely responsible for information you submit through the Services.

7. Wellness Data and Health Information

To provide Services, iWel Health Inc may collect and process wellness-related information as described in our Privacy Policy.

Where applicable, health information may be protected under HIPAA or other privacy laws.

Your use of the Services constitutes acknowledgment of our collection, use, and disclosure practices as described in the Privacy Policy.

8. Third-Party Services and Integrations

The Services may connect with third-party platforms, including:

• Wearable devices
• Fitness trackers
• Health applications
• Healthcare providers
• Employer-sponsored wellness programs

iWel Health Inc is not responsible for:

• Third-party content
• Third-party services
• Data practices of third parties
• Availability or performance of third-party platforms

Your use of third-party services remains subject to their respective terms and privacy policies.

9. Intellectual Property

All content, software, technology, trademarks, logos, graphics, text, and materials provided through the Services are owned by iWel Health Inc or its licensors.

You receive a limited, non-exclusive, non-transferable, revocable license to use the Services solely for personal or authorized business purposes.

You may not copy, modify, distribute, sell, license, or create derivative works from any part of the Services without prior written permission.

10. Employer-Sponsored and Organization-Sponsored Programs

If you access the Services through an employer, health plan, healthcare provider, or other sponsoring organization:

• Additional program terms may apply.
• Certain information may be shared as permitted by applicable law and program agreements.
• Participation may be voluntary unless otherwise specified by the sponsoring organization.

iWel Health Inc is not responsible for decisions made by sponsoring organizations based on wellness program participation.

11. Fees and Payment

Certain Services may require payment.

You agree to:

• Pay all applicable fees.
• Provide valid payment information.
• Pay taxes and applicable charges.

Unless otherwise stated:

• Fees are non-refundable.
• Subscription charges renew automatically until canceled.
• We may modify pricing upon reasonable notice.

12. Service Availability

We strive to maintain reliable Services but do not guarantee uninterrupted availability.

We may modify Services, update features, suspend access, conduct maintenance, or discontinue portions of the Services without liability.

13. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available.”

iWel Health Inc disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability

We do not warrant that the Services will be uninterrupted, secure, error-free, or free of harmful components.

14. Limitation of Liability

To the maximum extent permitted by law, iWel Health Inc shall not be liable for:

• Indirect damages
• Incidental damages
• Special damages
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption

arising from or related to the Services.

In no event shall iWel Health Inc’s total liability exceed the amount paid by you to iWel Health Inc during the twelve (12) months preceding the event giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless iWel Health Inc, its affiliates, officers, employees, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from:

• Your use of the Services
• Violation of these Terms
• Violation of applicable laws
• Infringement of third-party rights

16. Termination

We may suspend or terminate access to the Services at any time if:

• You violate these Terms.
• Required by law.
• Necessary to protect the security or integrity of the Services.

Termination does not relieve obligations accrued before termination.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.

Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware, and the parties consent to the jurisdiction of those courts.

18. Changes to Terms

We may update these Terms from time to time.

Material changes will be communicated through the Services or by other reasonable means.

Continued use of the Services following changes constitutes acceptance of the updated Terms.

19. Contact Information

iWel CGM Email: support@iwelcgm.com Website: www.iwelcgm.com

Questions regarding these Terms may be directed to the contact information above.

20. Entire Agreement

These Terms, together with the Privacy Policy and any additional agreements incorporated by reference, constitute the entire agreement between you and iWel Health Inc regarding the Services and supersede all prior agreements and understandings.